Privacy policy

General
dukta GmbH, Eschenhaustrasse 42, 8053 Zurich, Switzerland is the operator of the website www.dukta.com and provider of the products and services offered on this website. Herewith we inform you which data is collected on www.dukta.com and how it is used. You will also find out how you can check the accuracy of this information and how you can request that we delete this data. Please note that this privacy policy may change from time to time. We therefore recommend that you regularly read this data protection declaration to ensure that you are always familiar with the latest version.

Collection, use and processing of personal and company data
By visiting www.dukta.com, certain data is automatically stored on our servers or on servers of services and products we obtain and/or have installed for system administration, statistical or backup purposes or for tracking purposes. These are:

  • the name of your internet service provider
  • your IP address (under certain circumstances)
  • the version of your browser software
  • the operating system of the computer used to access www.duklta.com
  • the date
  • the time of day
  • the website from which you visited www.dukta.com
  • the search terms you used to find www.dukta.com

Under certain circumstances, this data may allow conclusions to be drawn about a specific visitor. However, personal data will not be used in this context. Furthermore, you agree that your data can be used for advertising measures / advertising purposes of third parties. If you do not agree to the use of your data for advertising purposes, you can prohibit this at any time by sending an e-mail to info@dukta.com.

Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you have provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up enquiries. This data will be passed on to our partners (third parties) I this is necessary for the processing of the order. The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Passing on to third parties
Your data will be passed on to our partners (third parties) insofar as this is necessary for the processing of your order. If we pass on data to external service providers, technical and organisational measures are taken to ensure that the data is passed on in accordance with the statutory provisions on data protection. If you provide us with personal or company-related data of your own accord, we will not use, process or pass on this data beyond the scope permitted by law or specified by you in a declaration of consent. Furthermore, we will only pass on your data to external service providers insofar as this is necessary for the processing of the contract and they have agreed to the corresponding confidentiality and due diligence regulations. Furthermore, we will only pass on your data if we are obliged to do so by law or by official or court orders.

Information, deletion and correction
You can request information about your data stored by us at any time. To do so, please send an information request by e-mail to the address below. Together with the request, proof of identity must be sent to the same address. You have the right to request the deletion or correction of your data at any time. Of course, you are also entitled at any time to revoke your consent to the use or processing of personal data with effect for the future. To do so, please write to us by e-mail at info@dukta.com. Stored data will be deleted by us when it is no longer required for the stated purpose. Regarding the deletion of data, it is important to note that we are subject to certain legal obligations which require us to retain certain data. We must comply with this obligation. If you wish to delete data that is subject to the legal obligation to retain data, the data will be blocked in our system and only used to fulfill the legal obligation to retain data. After expiry of the retention period, your request for deletion will be complied with.

Data security
We will keep your data secure and therefore take all reasonable steps to protect your data from loss, access, misuse or alteration. Our employees and contractors who have access to your data will be contractually bound to maintain confidentiality and comply with data protection laws. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially.

Cookies
To facilitate the use of our www.dukta.com we use so-called cookies. “Cookies” are small pieces of information that are temporarily stored by your browser on the hard drive of your computer and are necessary for the use of our www.dukta.com. For example, the information contained in the cookies serves to control the session, in particular to improve navigation and enable a high degree of user-friendliness of a website. The cookies we use do not store any person-specific information. With most web browsers, cookies are automatically accepted. You can avoid this by changing the settings of your browser. You can remove cookies stored on your PC at any time by deleting the temporary Internet files (browser bar “Tools-Internet options”). Deactivating cookies may mean that you cannot use all the functions of our portal.

Plug-Ins

Instagram
So-called social plug-ins from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”), are used on our Internet pages. The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. You can find an overview of the Instagram plugins and their appearance here: https://developers.facebook.com/docs/instagram/. When you call up a page of our website that contains such a plug-in, your browser establishes a direct connection to the servers of Instagram. The content of the plug-in is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the “Instagram” button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed there to your contacts. For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram’s privacy policy: https://help.instagram.com/155833707900388/. If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of Instagram plugins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).

MailChimp
When registering for the newsletter, you provide your email address and can optionally enter your name. Furthermore, your IP address and the date of registration are also stored during registration, the latter only for evidence purposes in the event of improper registration. We use the list provider MailChimp to send our newsletter. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318 (“Rocket”). The data stored during registration is encrypted and transmitted to Rocket and stored by Rocket. After registration, MailChimp will send you an email to confirm your registration. Furthermore, MailChimp offers various analysis options on how the newsletters sent are opened and used, e.g. to how many users an email was sent, whether emails were rejected and whether users unsubscribed from the list after receiving an email. However, these analyses are only group-related and are not used by us for individual evaluation. MailChimp also uses the Google Analytics analysis tool from Google, Inc and may integrate it into the newsletters. Further details on MailChimp’s data protection www.mailchimp.com/legal/privacy/.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie (browser type/version, operating system used, referrer URL, website previously visited, IP address, time of server request) about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on our website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information about the web analytics service used, please visit the Google Analytics website. Instructions on how to prevent the processing of your data by the web analysis service can be found at https://tools.google.com/dlpage/gaoptout?hl&hl=en-GB.

Changes
Changes to this privacy policy will be published on this page. In this way, you can find out at any time what data we store, how we collect it and how we use it. You can save and / or print out the privacy policy here.